Can Project Management Save the World?

Can the framework and procedures of project management by used to tackle the hard problems facing the humanity today?  I think so.  Many of the problems facing the world today are complex with many facets. 

The project management framework provides many tools, techniques and procedures to manage complexity.  One area that I think can be used with some success is a stakeholder matrix.  As with many projects, stakeholders are important and many stakeholders are not readily apparent during the course of planning.  A stakeholder matrix can help to identify stakeholders, their interest in the project, and how the project management team will communicate the project plan to them.

This tool is just one that can be used and if this was used for many of the hard issues, there may be less opposition to the project.

I think that people who are tackling these issues could benefit from some project management training or to have a project management mindset.

Things Program/Project Managers Do!

Summer has always been a busy time.  I find that during these days, I have more energy and the to do list grows both at work and at home.  I always feel a little accomplishment when I cross things off my to do list and deliver those products to the customer.  This month, I completed the Requirements Breakdown Structure that I have been working on.  It is a little satisfying when the stakeholders like an innovative product.  During this month, I also conducted a Risk Analysis for an organizational change that is being contemplated.  I hope that my input is helpful for the decision makers when it comes to redesigning the organization. Another product that I delivered was a redesign of part and the Statement of Work for the manufacture of this part.  I also conducted a Schedule Variance on one of my projects for a high level briefing.  All of this is what a day as a Program Manager could look like.

The purpose of this post is not to brag about all the great things that I have done.  They are great things, but nothing in comparison with the great things done by the people who protect us everyday. The purpose of this post is to talk about the variety of things that a program/project manager might be called to do in the course of the project.  I always find that being a program manager allows me to use my creativity to get the products out the door and to tell the story of the products to stakeholders. It is one of the things I find I enjoy about my job.

Identifying Stakeholders

One important task that a project manager must do is the identify stakeholders. Stakeholders are those people or groups that have some interest in the project.  Some stakeholders are easy to identify and some are not so easy to identify.  As a project manager, it is important to find all the stakeholders. Once those stakeholders are identified then it important to discover their issues or where they have stake in the project.

There is a group of stakeholders that are relatively easy to identify.  For a project, these stakeholders might include end users, customers, management, or shareholders.  These groups are easy to identify because they are not only the most obvious, but they do have an immediate stake in the success of the project.

The other group of stakeholders is those that are not so obvious. These groups might only have a small interest in the project or may not be directly influenced by the success of the project.  This might include suppliers, outside industry groups, or other partners.

From my experience I once managed a program with  a subcontractor.  This subcontractor changed their timekeeping software program without notifying their partners.  This transition did not go smoothly and caused their timekeeping reports and invoices to be late.  This effected my ability to complete program schedules and invoice the customer. Although this was a small blip in the continuation of the program, it effected me.  I was a stakeholder in the success of that timekeeping software project and I didn't even know it.

Once stakeholders are identified, it is important to record them, there interest in the project, and issues that might be encountered in a stakeholder register.  Once this is done, then a communication strategy should be developed for each stakeholder and then put into the plan.

Project Managers Deal with Adversity

Project Managers always have to deal with adversity.  Adversity is present in many of the things that a project manager has to do.

Projects are disruptive to the normal operation of a business.  Hopefully, the project is initiated to improve the business or to take advantage of an opportunity.  This type of action is disruptive to the employees in the business that do the same thing the same way since the beginning of time. They will be passive aggressive.  Change is never easy and it is harder when people believe the that change will do away with their jobs.

Sometimes project managers need to depend on others that are not their employees and they can not influence in any way, such as in a matrix type organization.  This odd relationship does not mean that the project manager is off the hook, it means the the project manager has to deal with that adversity.  This type of arrangement is hard and the project manager must communicate and build a relationship with these employees.

Another area where a project manager must face adversity is when there are somewhat hostile stake holders.  This is another area where the project manager must communicate and build a relationship with the stakeholders.  Stakeholders provide a bigger challenge in someways because they have their own agenda.

Project managers must deal with adversity, I certainly have.  To me, adversity is an opportunity to improve my communication and relationship building skills.  Sometimes this is hard, but it also makes success all the much sweeter!